SuperOps

Explore the SuperOps policy management collection learn to create enforce and automate custom policies for asset monitoring patching alerts and software rules.

SuperOps Guide to Policy Management and Automation

Get started with SuperOps policy management to automate asset monitoring, incident requests, and custom policies at scale for MSPs.

Getting started with policy management

Getting Started with SuperOps PSA-RMM Platform

Configuring Splashtop at a policy level

See how you can suppress alerts and false alarms when you're performing maintenance tasks on a device

Maintenance Mode

Define the initial actions you want to run on an asset as soon as it's onboarded.

Asset Onboarding Policy

SuperOps Policy Management How‑To Guides and Tutorials

Learn how you can create software bundles tailored to each client, apply them to policies and manage them with an automated schedule.

How to use third-party software management in SuperOps

Viewing an asset’s patch status

See how you can delay the deployment of specific categories of patches

How to defer patch deployment

Patch management for MacOS devices

Learn how you can use patch management to help keep your client assets secure and healthy at scale through policy sets

How patching works in Hierarchical Policy

How to upgrade to Windows 11 with scripts

Using AI patch summaries and community sentiments in SuperOps

Patch Management

Learn how to manage shutdown and restart event logs in SuperOps monitor reboot patterns review system events and support faster device issue resolution.

Managing shutdown and restart event logs

Alert templates

Alert Management 

Setting up hierarchical policies

See how you can create asset groups and configure asset group policies to manage client networks at scale.

Setting up group-based asset policies

Hierarchical and Group-based policies  

Learn about Group Based Policy Vs Advanced Policy A Comparison in SuperOps. Get detailed insights, best practices, and guidance.

Getting started with Advanced Policy Management [Early Access]

Configure SuperOps’ Advanced Policy to define root and child policy sets, create custom device categories, map assets for precise, scalable policy management.

Setting up the Advanced Policy

A Guide to Policy Management with SuperOps’ Advanced Policy [Early Access]

Understand how policy settings are inherited in the advanced policy.

Inheritance Rules in the Advanced Policy [Early Access]

Patch Management in Advanced Policy [Early Access]

Advanced Policy [Early Access]

Group-based Policy Vs Advanced Policy: A Comparison [Early Access]

Learn about Best Practices For Device Categories in SuperOps. Get detailed insights, best practices, and guidance to improve efficiency.

Best Practices for Device Categories [Early Access]

How to import policies from Group-Based to Advanced Policy [Early Access]

Learn how you can seamlessly migrate your existing group-based policy sets to the advanced policy

Group-based to Advanced Policy Migration

How to install and manage custom software in SuperOps

Software Management

Roadmap

SuperOps for IT teams

Find answers and get help from Intercom Support and Community Experts

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