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Setting up default and custom monitors
Setting up default and custom monitors
Updated over 3 months ago

In this article, we delve into:

  • Understanding custom and default monitors

  • Interpreting time-series graphs, and

  • Efficiently using derived monitors

Understanding custom and default monitors

But first, what is a monitor?

Monitors help you track individual metrics of a network device. A combination of these monitors helps you accurately gauge the performance and health of a network device.

There are two types of monitors available in SuperOps.ai:

Default monitors: These are in-built monitors provided by SuperOps, that are designed to collect common metrics like System information, Interface details, etc., about the network device.

Custom monitors: These are monitoring configurations that you create or tailor to specific requirements of your network environment. These monitors allow you to track specific metrics like the performance and health of your device.

Setting up Default monitors for printers

To set up default monitors,

  1. Navigate to Settings > Asset class > Printers > Monitors

  2. Under the Monitors tab, you’ll be able to see the list of all default monitors. You can enable or disable the monitors of your choice.

3. The following is the list of Default monitors provided by SuperOps.ai

  • System Info

  • Interface Details

  • General

  • Printer cover

  • Supplier Details

  • Input tray details

  • Output tray details

Setting up Custom monitors for Printers

To set up a custom monitor,

  1. Navigate to Settings > Asset class > Printers > Monitors

  2. Under the Monitors tab, you’ll find the +Custom Monitor button on the top right corner.

  3. Click on that to add a new custom monitor.

  1. Give a name and description of the monitor.

  2. Enter the frequency at which the data should be fetched. This interval can be defined in either minutes or hours.

  3. Select the desired output type, which can be a String, Number, or Enum. Please note that enabling time-series graphs is not possible for string outputs.


    📉 Time-series graph: Enabling the time-series graph allows you to see the output data in a graph format.


  4. For now, SuperOps supports only the SNMP protocol. So you can only choose SNMP from the drop-down list.

  5. Once these settings are in place, start adding the OIDs to the monitor. You can add multiple OIDs to a Custom monitor.

6. If you click on the + icon near the OID, you’ll be able to add Derived Monitors. Derived Monitors are a combination of multiple monitors. For example, you can create a Derived Monitor by calculating the product of the Number of pages printed and a factor, such as 1000. Here, the number of pages must be monitored as well.

7. Once you are done adding all the details, hit Save to successfully create a new custom monitor.

8. You can see the list of all custom monitors under the Monitors tab.

Configuring Custom Monitors for Alerting in Policies:

  1. You can also set up custom monitors as alert conditions in policies by enabling the alerting toggle for the desired monitors.

2. You can also do this while creating a new custom monitor. Once you activate the toggle, the alert policy can be configured based on the monitor's parameters.

3. To initiate alert generation, you must first configure Policies. Within the Policy page, the alerting-enabled custom monitors will serve as filter conditions.

4. Select the monitor you wish to base alerts on and provide alert details. Upon saving, the alert policy will be established based on the chosen monitor.

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