📝 Note: This feature is available as an add-on. Learn more about our add-ons here.

Like how you manage and monitor your endpoints, you can also manage network devices in SuperOps with the network monitoring module. In this article, we will look at the network device types that are supported along with the SNMP and ICMP details fetched by SuperOps for these devices.

The list of network device types that can be monitored are:

These device types come with an exhaustive list of default monitors. If there are other metrics you would like to monitor, you can do so by creating custom monitors.

On top of SuperOps’ list of fully supported network devices, you can now bring in more network devices and start monitoring them partially, with a few default monitors already in place. The list of network device types that can be partially monitored are:

SuperOps will fetch system info and interface details for these device types by default. If you would like to fetch other details, you can do so by manually creating custom monitors.

Learn more about setting up custom monitors here. We will soon be adding other monitors for these additional device types.

1. Navigate to Modules > Assets

2. Under Asset Views, you will see a separate view for each network device. Let's click on Printers and see what details are available.

3. In the Printers view, you will see a list of all discovered printers.

4. Select the printer you'd like to monitor. On the Summary page, you’ll see metrics and status updates like ICMP Details, Toner details, Cover status, and more that deliver insights on the printer’s condition and health.

5. On the details page, you'll be able to see Availability Status and data fetched by default monitors provided for printers. These default monitors for printers include:

You can also set up custom monitors to track and monitor additional metrics. Learn more about custom monitors here.

For each category, the enabled monitors in your settings will be visible on this page. Additionally, Availability Status details can be seen for all network devices in the form of plotted graphs, showing Response Time and Packet Loss data.

6. Under the Network tab, you’ll find an overview of the different types of network interfaces available for that printer. For example, Ethernet, Wi-Fi, Bluetooth, etc.

7. Under the Policy tab, you’ll find all the printer policies available. You can also create new policies by clicking on the +Policy button.

8. You’ll find the list of tickets associated with this printer in the Tickets tab.

9. Under the Alerts tab, you’ll find all the alerts generated for this printer. You can resolve individual alerts or bulk resolve or delete multiple alerts too.