SuperOps

Getting started with SuperOps to set up your MSP: configure home screen, automate runbooks, secure your platform, manage tickets, projects & documentation.

Getting started with SuperOps

This best practice guide walks you through the essentials to help you set up SuperOps smoothly and get the most out of our platform.

A guide to setting up SuperOps

Access the SuperOps platform support hub for detailed documentation on configuration guides automation workflows issue diagnostics and advanced MSP features.

SuperOps Platform

An overview of the home screen and how to customize it.

Navigating the home screen

Master the SuperOps search bar to locate tickets, assets and help articles instantly. Boost efficiency with advanced search filters and accurate results.

Using the search bar

Using the Explore SuperOps feature

Home Screen

How to whitelist the SuperOps agent in your Antivirus

How to whitelist the SuperOps agent in ESET

Addressing the issue with Microsoft’s recent patch/scan upgrade for Windows 11

FAQs and Troubleshooting

Roadmap

SuperOps for IT teams

Find answers and get help from Intercom Support and Community Experts

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