Managing discovered assets
When you initiate a network scan, the probe will start looking for assets it can discover in your network. Once the scan is complete, all discovered assets will be pulled into SuperOps and listed according to their statuses.
Under Network Scans, you will see the list of scans that have been completed by the probe. Think of this as a view that contains all your subnets. For each subnet, the results of the scan can be seen by click on "x assets discovered" that you see under the total asset count column.
We also have a separate tab called Discovered Assets, which shows you a cumulative list of all scan results put together, irrespective of the client and site. When you click on a scan result, you will see the following tabs:
Network Assets: All network devices discovered by the probe via SNMP fall under this tab.
Endpoints (Coming Soon): All workstations and servers discovered by the probe via ICMP fall under this tab.
Other Assets: Any asset whose IP is known but asset class is not known falls under this tab. This means that SuperOps is unable to decipher if the asset is an endpoint or a network device, but since the IP has been discovered, the asset has come into the scan result.
The assets are segregated by status as follows:
Known assets: All assets that are recognized by SuperOps.ai and already a part of our SysObject library will be listed as known assets.
Unknown assets: Network devices that respond to your probe but are not part of SuperOps’ SysObject library will be listed under unknown assets.
Ignored assets: Network devices you mark as Ignore after scanning fall into this category. These devices will not be monitored by the SuperOps probe.
Added to monitoring: Network devices you mark as Add after scanning fall into this category. These devices will be monitored by the SuperOps probe.
ICMP only assets: Network devices that have been discovered by the probe via ICMP but not SNMP are marked as ICMP only assets. There are multiple reasons why an asset falls into this category:
SNMP is not enabled for the asset
The credentials given for this client or site are invalid
Assets discovered via SNMP
1. Under the Network Assets tab, Assets are segregated by status into Known, Unknown, Added to Monitoring, and Ignored.
2. The Known Assets tab allows you to add or ignore assets. The assets that are added will be monitored, while the assets that are ignored won't be. You can do this by clicking on the Add or Ignore buttons as shown below.
3. You can also bulk-select the assets you want to Add / Ignore.
4. In the Unknown Assets tab, you'll be able to see the list of all unknown assets discovered. You can click the Ignore button to mark them as assets the probe will not monitor.
5. You can convert an unknown asset to a known asset manually, by adding the Manufacturer, Device Type, and Model details using the Take action button.
6. If your asset model is not available in the dropdown, you can create a new model as well.
Assets discovered via ICMP
The following assets fall under the Others tab:
Assets that the probe is unable to reach via SNMP but has successfully reached via ICMP. A network device that does not have SNMP enabled will also fall here.
Assets for which SuperOps is unable to decipher the asset class.
If there are assets you want to monitor only using ICMP, you can do so from this tab. Here's how:
1. If you are able to identify the asset based on the IP address fetched by the probe, you can manually enter the manufacturer, device type, and model details. Once done, click on Add to enable ICMP monitoring for this asset.
2. If there are assets in the list you don't want to monitor, you can move them to the Ignored tab by hitting the Ignore button.
How to turn off SNMP
ICMP monitoring will be enabled for all network assets by default, however, you have the option to disable other monitoring options as you please at an asset level.
To disable SNMP for an asset, go to the asset page and click on the Configure button. Switch off SNMP here to remove SNMP monitoring for this asset.
