Network policies keep you in the loop about the health of your network devices by alerting you whenever something goes wrong. Here’s how you can set them up:
Navigate to Settings > Policy Management
Choose Printer/Router/Switches/Firewall Policies
3. You can set up global or client/site/asset level printer policies from this page.
(But wait—if this is your first time configuring a policy, then we recommend checking out this explainer on policies and how to get the best out of them.)
4. Click on the +Policy to create a new policy, as shown below.
5. Give a name to the policy and set up conditions and actions to be performed when those conditions are met.
6. You can create an alert, send an email, or create a ticket through these actions.
For example, when the interface operator is down for more than 10 minutes, you can create an alert of critical importance, so that you can focus on getting things back online ASAP.
The alert configuration is flexible too—you can set more than one condition to create an alert to help you cover multiple use cases.
7. The cool-off period reduces noise by preventing repeated alerts for the same condition. Once an alert has been created, the next alert for this issue will be created only after the cooling-off period has passed.
8. Moreover, you can also resolve an alert or ticket automatically by checking the checkbox under Reset.
9. Once you are done, hit save to successfully create a new policy for your printers.
Constantly iterating to make your alerts more accurate? No worries, you can come back to these policies and edit them to make them better at any time.