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Setting up SSO with Azure AD
Setting up SSO with Azure AD
Manish Balaji avatar
Written by Manish Balaji
Updated over a week ago

To set up SSO for technician login with Azure AD and, please follow the below steps.

1. Login to your Azure AD instance.

2. Choose the Enterprise Application option from the navigation menu on the left.


3. Click on '+ New Application'.


4. Since we are yet to be listed in AD's marketplace, Click " + Create your own application".


5. Give it a name and choose the option, " Integrate any other application you don't find in the gallery (Non-gallery)".


6. Here, assign users who must have access to


7. Now choose, "Set up single sign-on" and choose SAML.


πŸ“ Note: If you configure CNAME after setting up SSO, ensure that you update them in the corresponding Azure settings as well.

8. Edit the Basic SAML configuration as shown below and click save:

-> Identifier (Entity ID) : ( Mark it as default and delete any other default available.)

-> Reply URL: This is the URL present under Settings -> Technician Login -> SSO -> Consumer Service URL (from your instance).

9. Next edit user attributes to pass the below values for to allow the login requests coming in from Azure AD.

Click edit -> Add new claim, and add the below records ( Given as name - source attribute pair)

-> email - user.mail

-> firstname - {placeholder used for first name in your instance}

-> lastname - {placeholder used for first name in your instance}



Please keep in mind that these attributes are case-sensitive. You'll encounter issues unless the attributes are used precisely as mentioned.

10. To add the certificate under, download the Base64 certificate available under section "3. SAML Signing Certificate" and open it in Notepad. Copy the certificate and paste it into under Settings -> Technician Login -> SSO -> Certificate.

11. Similarly to Section 4, copy the login URL and paste it under the login URL in ( under Settings -> Technician Login -> SSO -> Login URL ).

πŸ“ Note:
We do not support log-out URLs with Azure AD yet, and this should be available soon.

12. You are all set!

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