Effective backup management systems are crucial for MSPs. They ensure business continuity for clients by protecting against data loss from cyberattacks, hardware failures, or human error. Robust systems enable quick recovery, minimize downtime, and safeguard client reputations.
Integrating with Axcient allows us to streamline your contingency plans, ensuring your clients benefit from effortless data backup and rapid recovery.
This integration allows you to install Axcient and monitor asset backup status and health scores.
What is Axcient?
Axcient is a leading provider of backup and disaster recovery solutions designed specifically for Managed Service Providers (MSPs). The platform enables fast and secure data recovery from critical applications like Exchange, OneDrive, and SharePoint, safeguarding against data loss from incidents such as ransomware attacks. Axcient is committed to empowering MSPs with innovative tools that enhance efficiency and reduce costs while delivering high client value, making it easier to manage data across hybrid, public, and private cloud environments.
Axcient Product Integrated:
Axcient D2C - x360 Recover
How to set up the integration
Note:
Before you set up the integration, please make sure you have active, paid Axcient subscription.
Click the settings icon on the pane to the left. On the settings page, scroll to the bottom, where you’ll find the marketplace page.
Inside the marketplace page, you’ll find the Axcient integration listed under the data backup section. Click the "Integrate" button on the right to start the configuration process.
Enter the valid API key
Click on Connect to successfully connect SuperOps with Axcient.
Map your clients in SuperOps to tenants in Axcient
Next, you can start mapping your clients between Axcient and SuperOps. You can either map existing customers between SuperOps and Axcient, create existing clients in SuperOps as new clients in Axcient, or ignore the client records you don’t wish to map.
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Next you can start mapping your SuperOps clients to vaults in Axcient.
Set up Axcient at Policy LevelsNow that you’re done with the configuration process, you can enable Axcient for your clients on a policy level by activating it for the policy sets of your choice. In the policy management settings, open a policy set, and select the data backup section from the left panel. Click the toggle to activate Axcient.
Asset View
Once the policy has ben applied, Axcient will be automatically installed in all the assets that the policy applies to through the SuperOps agent.
Within the asset, you can see the following information:
Status of the asset
Health score of the asset
