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Adding a probe in SuperOps
Adding a probe in SuperOps
Updated over 6 months ago

What is a probe?

A probe in SuperOps is a crucial tool used for scanning devices within a network. These probes perform regular scans to gather essential information, including performance and health metrics like CPU usage and memory status. By collecting such data from network devices, probes offer valuable insights that facilitate optimization efforts.

You can create a probe in two different ways. You can either convert an existing asset into a probe, or you can download and install a new probe. Keep reading to see how you can do both.

Adding a probe

To add a new probe,

  1. Navigate to Modules > Network Monitor > Probes.

  2. Click the +Probe button in the top right corner as shown below.

To convert an existing asset into a probe:

  1. Click the “Convert an existing asset into a probe” option.

  2. Choose the client, site, and asset from the drop-down list as shown below.

3. The subnet and the SNMP credentials will be automatically fetched from the asset information.

4. In case there are no credentials supported for that asset, you can click “Add Credential” to add new credentials for that probe.

5. Click here to learn more about Credentials in SuperOps

6. Once done, click “Save and Scan” to initiate network scans for that probe.


📝 Note: In some cases, the asset might not fetch subnets automatically and you will have to add subnets for those probes manually. Click here to learn how you can do this.


Downloading and Installing a new Probe:

  1. Click on the “Download and Install Probe” option

  2. Choose the client and site at which you want to install the probe.

  3. Once you’re done, the installer files for the client and site will be displayed (for Windows, Mac, and Linux), ready for you to download.

4. Once the download is complete, install the downloaded MSI installer in the terminal with the attribute RUNASPROBE using the following command:

To install as a probe in Windows:

Syntax:
msiexec.exe /i PATH_OF_DOWNLOADED_MSI /QN /L*V "installation.log" LicenseAccepted=yes RUN_AS_PROBE=yes

Example:
msiexec.exe /i C:\Users\LENOVO\Downloads\GV6IOTWD9ERK_1N0X7AM2S43R4_windows_x64.msi /QN /L*V "installation.log" LicenseAccepted=yes RUN_AS_PROBE=yes

5. If there are no credentials associated with the client and site you chose, make sure you create a new SNMP credential, by clicking on the “Add Credential” button below.

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