Monitoring printers
Mithra Ravikrishnan avatar
Written by Mithra Ravikrishnan
Updated over a week ago

Here’s where you’ll find help and information specific to monitoring printers using SuperOps.ai’s network monitoring module. Let’s dive in:

  1. Navigate to Modules > Assets

  2. In asset views, you’ll find the Printer view. Click on it, and you’ll see the list view of all discovered printers.

3. Select the printer you'd like to monitor. On the Summary page, you’ll see metrics and status updates like Toner details, Cover status, and more that deliver insights on the printer’s condition and health.

4. On the details page, you'll be able to see data for the default monitors provided for printers.


These default monitors include:

  1. General

  2. Printer cover

  3. Supplier

  4. Input Tray

  5. Output Tray

For each category, the enabled monitors in your settings will be visible on this page

5. Under the Network tab, you’ll find an overview of the different types of network interfaces available for that printer. For example, Ethernet, Wi-Fi, Bluetooth, etc.

6. Under the Policy tab, you’ll find all the printer policies available. You can also create new policies by clicking on the +Policy button.

7. You’ll find the list of tickets associated with this printer in the Tickets tab.

8. Under the Alerts tab, you’ll find all the alerts generated for this printer. You can resolve individual alerts or bulk resolve or delete multiple alerts too.

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