Before downloading the SuperOps agent, ensure the following URLs are whitelisted to prevent any interference from antivirus software or firewalls on the asset:
SuperOps Agent:
For users in the Global (US) Region:
wss://ws.superops.ai/**
For users in the EU Region:
wss://euws.superops.ai/**
Chocolatey
Please whitelist the below server:
*.chocolatey.org
Splashtop:
For both Global and EU regions
*.api.splashtop.com
http://relay.splashtop.com (represents wildcard)
http://update-g3.splashtop.com or http://update.splashtop.com (for endpoints auto-update)
For EU region
*.api.splashtop.eu
Check out this article for more information.
Webroot
Please open ports 443 and 80 for the following URLs:
*.webrootcloudav.com
*.webroot.com
*.webrootanywhere.com
wrskynet.s3.amazonaws.com/*
wrskynet-eu.s3-eu-west-1.amazonaws.com/*
wrskynet-oregon.s3-us-west-2.amazonaws.com/*
WSAWebFilteringPortal.elasticbeanstalk.com (elasticbeanstalk is an Amazon AWS domain)
Check out this article for more information
Emsisoft
The following URLs need to be whitelisted for Emsisoft to function properly,
redir.emsisoft.com
arctic.emsisoft.com
update.emsisoft.com
support.emsisoft.com
cloudbroker.emsisoft.com
Check out this article for more information
Acronis
The following ports need to be open for Acronis products to operate properly:
TCP ports 443 and 8443
TCP ports 5905, 7770...7800
TCP port 9850
TCP ports 445 and 25001
TCP ports 443 and 902
TCP port 44445
TCP ports 443, 44445, and 55556
TCP port 6109
Check out this article for more information.
SentinelOne
Please Whitelist the below URL:
*.sentinelone.net
BitDefender
Refer to the below article for the list of ports and URLs to be whitelisted for BitDefender: