All Collections
API Documentation
How Tos
How to integrate applications using GraphQL APIs
How to integrate applications using GraphQL APIs
Manish Balaji avatar
Written by Manish Balaji
Updated over a week ago


Authentication is an essential part of integrating your applications using APIs. It’s a means of verifying the established connection between two APIs. The’s GraphQL API uses token-based authentication to verify this connection.

In this method, a user can generate a unique API token that they can use to authenticate their API requests. Once the API token has been authenticated, their access permissions and restrictions will apply in

Generating the API token in

  1. Click the settings icon on the pane to the left and select your name under the My Profile section.

  2. Once you’ve opened up your profile, select the API token tab.

  3. Click the generate token button to generate a unique API token for your profile. You can find an example of what the generated API token will look like in the image below.

API token.png

4. You can copy this API token to authenticate your connection, or click the regenerate button to create a new API token if things have changed.

📝 Note:

A user can have only one API token at any given time.

While authorizing the API, you need to include the API authentication token as the authorization header.

Authorization: Bearer <token>

Keep in mind to specify the customer subdomain to help identify the client. The customer subdomain should be specified in the HTTP header ‘CustomerSubDomain.’

You can find your customer subdomain by navigating to Settings > MSP Information under My MSP.

Subdomain and Portal URL.png

API limits

Please note that there is a limit on the number of API requests you can make in a minute. You can make a maximum of 800 API requests per minute.

Things to keep in mind

  • While configuring the date and time format for your API requests, ensure that the date and time in the request are in the UTC timezone, with the ISO date format. For example, if the request is being made on the 10th of April 2022 at 10:15:30, the date would be ‘2022-04-10’ and the datetime would be '2022-04-10T10:15:30'.

  • When the value of a single or multi-valued attribute is empty, it’s represented by ‘null’. The null value can be added as input against any attribute to reset the value of that attribute to empty.

Did this answer your question?