The Labour Revenue Report is your go-to tool for keeping tabs on how your technicians are performing. From revenue numbers to technician efficiency, this report gives you all the info you need to spot trends, tweak operations, and maximize profits. Let’s break it down!
To access the Labour Revenue Report,
Navigate to Modules > Reports > Labour Revenue Report
By default, only users with the “MSP admin” role can access these reports.
You can choose whether the report should be calculated based on items sent to the billing queue or those that have already been invoiced by clicking on the Settings icon.
📝Note: This report is only available as a default report and cannot be customized.
You can set the timeframe to either “last year” or the “current year”.
What’s in the Report?
The Labour Revenue Report is split into three sections:
Revenue Overview
Service Utilization
Technician Utilization
Revenue Overview
The Revenue Overview section provides a snapshot of key financial metrics:
Labour Revenue: Refers to the income earned from services billed hourly for all the technicians.
How it is calculated:
Labour Revenue = Sum of the total revenue generated through services of type 'hour'.
Effective Labour Revenue: This metric represents the average revenue per billable hour and helps identify which services are most profitable.
How it is calculated:
Effective Labour Revenue = Sum of the total revenue generated through services of type hours/ Sum of the total hours logged by all technicians
Annual Labour Revenue (YTD): Tracks the total labor revenue earned year-to-date.
How it is calculated:
Annual Labour Revenue (YTD) = The sum of the revenue generated from January of the current year to the current month. (for all the hourly items)
Service Utilization:
This section highlights your top and least profitable services so you know which ones are driving your business forward.
Here you’ll see a list of the top 10 and least 10 services by profit, along with the number of hours billed for each.
Technician Utilization
Want to see how your team is performing? This section breaks it all down. You’ll get a list of the top 10 and least 10 technicians based on profit.
It shows you how much revenue each technician is generating, how much profit they’re bringing in after costs, and what they’re costing you overall.
By looking at this data, you can see how well your resources are being used:
High Utilization: Great! You’re getting the most out of your team.
Low Utilization: Time to rethink project assignments, scheduling, or maybe invest in training.