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Integrating Azure AD with SuperOps
Integrating Azure AD with SuperOps
Updated over a month ago

šŸ“Note: Please ensure that you have an active, paid Azure subscription.

  1. Click on the ā€œAzureā€ button at the top of the page.

2. On this page, you can generate a unique URL and an authentication token for your Organization. You can use this URL to import information about your users from Azure.

3. Next, log in to Azure > Enterprise Applications > +New application > Create your own application.

4. Give the new enterprise application a name and choose the option to integrate with a non-gallery app. Click Create to add the application.

5. Now that the application is created, you need to import users. Go to ā€˜Assign users and groupsā€™ > ā€˜Add user/groupā€™.

6. Under ā€˜Usersā€™, click ā€˜none selectedā€™ to search for and choose the users you want to import into Superops, and then click ā€˜Selectā€™ to complete the process.

7. Once you are done, click ā€˜Assignā€™ at the bottom of the page.

8. Now that the users are successfully assigned to the enterprise application, open ā€˜Provisioningā€™ in the left panel. Click "Get Started" to start the process.

9. Select the provisioning mode as ā€˜Automaticā€™, fill in the tenant URL and the authentication token for your org from SuperOps under admin credentials, and click save.

10. Next, configure the attribute mapping between Azure and SuperOps. This mapping ensures that the data from Azure lands in the right requester and technician fields in SuperOps.


šŸ“ Note: We currently support importing only Azure AD users into SuperOps. Please ensure that the provisioning for Azure AD groups is set to No.


11. Ensure the target object actions (create, update, and delete) are all selected, and scroll down to the attribute mapping table.

12. In the attribute mapping table, configure the mapping through the SCIM attributes to point the fields in Azure to the right fields in SuperOps.

Hereā€™s a list of attributes supported in SuperOps.ai and their corresponding source attributes (SCIM attributes) and target attributes (potential Azure AD attributes):

Supported attributes in SuperOps.ai

Source attribute (Potential Azure AD attribute)

Target attribute (SCIM attribute)

Email

userPrincipalName

userName

First name

givenName

name.givenname

First name

(If givenName and surname values are empty)

displayName

displayName

Last name

surname

name.familyName

Phone number

telephone-Number

phoneNumbers[type eq "work"].value

Reporting manager

manager

urn:ietf:params:scim:schemas:extension:enterprise:2.0:User:manager

Designation

jobTitle

title

Business function

department

urn:ietf:params:scim:schemas:extension:enterprise:2.0:User.department

13. Once you are done, hit save. Your Azure integration is now complete and your users in SuperOps will be synced automatically as and when their information is updated in Azure.


āš ļø Important: When removing users from Azure, their deletion won't be instantly reflected in SuperOps.ai. To effectively delete Azure AD users within SuperOps,ā€‹

1. Navigate to the Deleted users list

2. Choose the specific users you wish to remove, and then select the "Delete permanently" option.

Alternatively, if no action is taken, the system will automatically remove the users after a 30-day period.


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