This article will guide you through the process of integrating Okta with SuperOps for user provisioning. Once configured, users and groups managed in Okta can be provisioned into SuperOps.
Step 1: Generate the SuperOps integration details
📝 Note: Please ensure that you have an active, paid Okta subscription.
Click on the “Okta” button at the top of the page.
2. On this page, you can generate a unique SCIM connector URL and an authentication token for your organization.
This URL and token will be required in Okta to import information about your users into SuperOps.
Step 2: Log into Okta
Open a new tab and log in to your Okta Admin Console.
Navigate to the Applications section.
Step 3: Create the application in Okta
Click Create App Integration.
2. Select SAML 2.0 as the sign-in method (or choose another method preferred for your instance).
3. Fill in the required application details.
4. Click Save to create the app.
Step 4: Update General settings
Open the newly created application and go to the General tab.
2. Click Edit.
3. Under Provisioning, select SCIM as the provisioning method.
4. Make any additional changes required for your environment.
5. Click Save.
Step 5: Enable provisioning
Go to the Provisioning tab in your Okta application.
2. Click Edit to configure the SCIM connection.
3. In SCIM connector base URL, paste the unique URL generated in SuperOps.
4. Set Unique identifier field for users to userName (you can simply key in the word “userName”).
5. Under Authentication mode, select HTTP Header and enter the authorization Token generated in SuperOps.
6. Enable the following options:
Push new users
Push profile updates
Push groups
7. Click Test connector configuration to verify the connection.
8. Click Save to apply provisioning settings.
9. Scroll down to the Attribute mappings section and ensure attributes are mapped correctly.
Step 6: Assign people and groups
Go to the Assignments tab.
2. To assign users individually:
Click Assign → Assign to People.
Select the users you want to provision to SuperOps.
Review or update details, then click Assign.
3. To assign groups in bulk:
Click Assign → Assign to Groups.
Select the groups you want to provision.
Assign them to the application.
4. Once assigned, all users and groups will appear in the application.
Notes
All users pulled in from Okta are added as Requesters in SuperOps.
If a user needs to be a Technician, you must change this manually in SuperOps.
When a user is deleted in Okta, they are not removed from SuperOps.
The Manager field is not synced from Okta.
All users are automatically assigned to the HQ site in SuperOps.
The integration is now complete. Okta will provision assigned users and groups into SuperOps, and any new users added in Okta will automatically be pushed to SuperOps.